FOS challenges "urban myths" about itself

Professional Adviser
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The Financial Ombudsman Service wants to reach out to insurance and mortgage intermediaries through ...

The Financial Ombudsman Service wants to reach out to insurance and mortgage intermediaries through a series of meetings this summer in order to help destroy "urban myths" about how the service actually does its work. David Cresswell, FOS head of communications, says the meetings will also enable intermediaries yet to fall under FSA regulation by 2004-5 to put their questions to the FOS about cases they may have heard about that concern them. "Intermediaries hear stories about what the FOS is supposed to have done, for example, that it hands down decisions written on tablets o...

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