"Clarity" about with-profits increases confidence, L&G says

Clearer information about with-profits increases consumer confidence, Legal & General says. L&G latest research shows that over 90% of their customers said that they were happy with their choice of bond after receiving more 'down to earth' investment information. This follows L&G's the creation of the "plain English style" leaflet - explaining how with-profits bonds work, how the underlying assets have performed and how this in turn affected their bonus - sent out alongside the company's annual statement. Before the leaflets were sent out, over one in five customers we...