Intermediaries will be able to view all their Schroder client accounts using one integrated account ...
Intermediaries will be able to view all their Schroder client accounts using one integrated account number, following the group's adoption of the GFAS administration system from a subsidiary of Fidelity.
Schroder Investment Management has completed the installation and testing of its new back office administration platform GFAS, which also features a built-in link to Emx, the industry electronic messaging system.
Hugh Mullan, chief operations officer, retail, at Schroders said the platform should improve the level of customer service the company is able to offer to intermediaries.
The system has been in use for the administration of the group's offshore fund range in Luxembourg for some time. The adoption of the system onshore means that both fund ranges will be operating on the same platform.
Schroders is believed to be the first company, with the exception of Fidelity, to use it to administer its onshore fund range as well.
Mullan said the system will enable the group to deal in euro denominated share classes or with forthcoming industry developments such as single pricing.
Schroders has also announced two fund manager changes. Manager of the Global Emerging Markets fund Giles Neville has left to be succeeded by Singapore based Lucy Colback, while Stefan Bottcher, head of the Emerging Europe team has joined Charlemagne Capital as managing director, portfolio management. His role has been filled by former co-manager Gabor Satanyi.
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