When the FOS upholds (and rejects) investment complaints

COMPLAINTS

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The Financial Ombudsman Service (FOS) has revealed that disagreements between consumers and businesses about what investments should make up a high, balanced, low or no risk portfolio now form a 'significant' part of its casework.

In its latest newsletter, the FOS said it is seeing a "small but steady stream" of investment complaints involving pensions and portfolio management. It has provided six case studies - plus the verdicts reached - highlighting the types of cases it is currently seeing...

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