To the rescue! When advisers clean up banks' mess

Despite being targets for public vitriol, banks still benefit from the custom of hundreds of thousands of customers who appear to believe their products are cheaper and more suited to their needs than those on offer elsewhere. But, in more instances than we care to remember, these same consumers then get stuck with unsuitable products (PPI anyone?). Luckily, financial advisers are always on hand to tidy up the mess. Here, three advisers explain how they did exactly that...