To kiss or not to kiss - that is the question
With greetings and informality becoming commonplace, financial services firms are seeking guidance on when and where ‘business kissing’ is appropriate.
Business kissing used to be what happened when you and that attractive colleague in accounts had one too many glasses of mulled wine at the office Xmas party. But these days it’s more than just an annual concern.
In years gone by, social kissing for the British was something reserved for high days and holidays. Kissing hello and goodbye was something very much the preserve of our continental European cousins.
For some years now, however, social kissing as a form of greeting has become more commonplace – and as lifestyles have become more informal, this has entered the business community.
But many people are left confused by the option of kissing as an informal greeting in business. Who can honestly say they haven’t experienced a moment of anguish where a proffered cheek has been ignored, or worse, where they have lunged, or been lunged at, resulting in nothing more than an uncomfortable shuffle and nervous laughter?
Situations such as this hardly make for good business relationships. At best, it is awkward and, at worse, real offence can be caused. It’s essential to get it right.
The situation can become more crucial at this time of year when people meet each other at parties and other people are present. In addition, some people may be extra inspired by Christmas spirit.
Here are some suggested maxims to help you negotiate this social minefield, which were inspired by a recent seminar from personal branding consultancy Lesley Everett Consultants.
This article was produced by officials at one of the UK's life insurance companies.IFAonline
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