Insurer
Scottish Widows pays 98.4% of protection claims in 2018
Pay-outs totalling £208m
Alan Lakey: An in-depth critique of insurer pens
Design, grip, whether they work ...
AIG Life pays 99% life claims
And 94% for critical illness
Katya Maclean appointed Guardian FS chief operating officer
‘Expanded role’
AIG Life appoints Philip Willcock as CEO
Spent 20 years with Aviva
Zurich pays 97% of life protection claims in H1
£116.8m of benefits received by customers
Revealed: All the winners of the COVER Excellence Awards 2018
Who took prizes last night?
Supreme Court rules in favour of unmarried 'widow'
3.3 million cohabiting couples in the UK
Protection Distributors Group launches provider 'claims charter'
Calling for new advisers to join
Scottish Widows pay out 98.99% of life claims for 2017
Above industry average
ABI: We were 'devoting too much time' to legacy issues
The Association of British Insurers (ABI) has announced plans for a fresh approach to the savings and life insurance markets after declaring it was "devoting too much of its time" to historic issues.
Aegon: ABI exit is 'amicable'
Aegon has said it will leave life company trade body the Association of British Insurers (ABI) at the end of the year, and instead lobby the government and regulators directly.
Aegon to delist from LSE
Aegon is to delist from the London Stock Exchange (LSE) next month as the benefit does not justify the cost, the insurer has announced.
Shaughnessy exits Fidelity for CEO role at Zurich
Gary Shaughnessy, head of Fidelity's retail business, is leaving the firm to become chief executive of Zurich's UK life business.
Resolution readies 'self-managed' exit from Friends in 2014
Resolution is preparing a "self-managed" exit from Friends Life in 2014 that would see the company split between a fit for purpose life company and a closed life fund consolidator.
Things clients say #4
ODD CASE
Bupa: Only 2% of complaints reach FOS
Bupa has become the second insurer to give further clarity about its complaints levels, suggesting providers may want further details to be published by the Ombudsman to put figures into a wider context.
‘Bullish' PruProtect plans more new products
PruProtect has said it is "bullish" about the future for the protection market and that it is aiming to be a major player in the UK market.
PMI market leaders see rise in FOS complaints
The private medical insurance (PMI) market's two biggest players have seen a rise in the number of complaints escalated to the Financial Ombudsman Service (FOS).
Prudential move 'unlikely' to impact PruHealth or PruProtect
Any move abroad by Prudential is "unlikely" to affect either PruProtect or PruHealth, COVER understands.
PruProtect continues market growth
PruProtect has announced a significant rise in new business premiums and the number of lives it now covers.
Insurers still uncertain about Gender Discrimination rules
With less than a year before the ECJ ruling on gender discrimination comes into effect, there is still confusion as to how insurers should respond, according to specialists.
PPI redress tips £2bn in 2011
The strain of the payment protection insurance (PPI) mis-selling scandal shows no sign of slowing as figures from the FSA show redress payments surged to a new monthly high in December.
Confused consumers shy away from complicated insurance
British consumers feel the insurance industry lags behind others in how it addresses their needs and have given their strongest hint that greater simplicity would be welcomed.
