Standard Life to review non-advised annuity sales following FCA report

The regulator published its review of non-advised annuity sales on Friday, saying it had found no evidence of an industry-wide failure to provide customers with sufficient information about enhanced annuities through non-advised sales. The FCA's concerns, however, were born out of sales from a "small number" of firms where communications took place orally, usually over the phone, which were likely to have resulted in some customers purchasing a standard annuity when they were eligible for an enhanced product.  The review assessed more than 1,200 non-advised sales at seven different f...