PFS Conference: Consumer groups risk 'public disservice' with skewed financial services info

Jenna Towler
clock

Consumer groups must give the public a balanced view of financial services or they risk doing large numbers a disservice, Keith Richards believes.

The Personal Finance Society (PFS) chief executive said its ‘Uniting the Profession' initiative had received good feedback from consumer groups but said they also had a role to play in improving the public perception of financial advice. He explained: "The risk is that if they are not providing balanced information they run the risk of doing a disservice to people who otherwise might have done the right thing. Even one case can tarnish the whole profession and can be reported without proportion. "We are not simply trying to push positive stories. There will be times when outcomes are ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investing in the profession

Seccl offers free code training programme for advisers

Online course

Sophie King
clock 13 July 2021 • 1 min read

Simon Cogman-Hellier: Working together to close the 'advice talent gap'

Career support and development

Simon Cogman-Hellier
clock 12 May 2021 • 3 min read

Scottish Friendly CEO Jim Galbraith dies

30 years at the firm

Sophie King
clock 08 April 2021 • 2 min read