Financial advisers who put ordinary investors' money into collapsed £60m property scheme Arck face an even greater struggle with complaints, after the Ombudsman upheld a ruling that the investment was likely to be suitable only for sophisticated clients.
Adviser network Personal Touch Financial Services is requiring advisers who want to give retirement advice post pensions freedom to attain a new retirement-specific top-up exam.
Advisory firm Saunderson House has credited a 25% upswing in the number of new clients with a strategic focus on building relationships with customers "earlier in their career".
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Investment giant BlackRock has acquired US robo-advice business FutureAdvisor, through which it plans to reach out to the "mass affluent".
In truly British style, advisers are empowering employees to communicate using social but are too polite to police them. James Thompson outlines why this needs to change...
Compliance expert Aileen Lynch shares her firm's preferred three-step method for dealing with insistent clients...
Pension transfer requests out of defined benefit (DB) schemes doubled post pension freedoms, according to research from one provider.
A persistent lack of awareness among consumers around spotting pension scams and finding financial advice has raised concerns about whether consumer education campaigns are working.
Positive Solutions has reappeared in the Financial Ombudsman Service’s (FOS) list of the top five most complained about advice firms.
Regulatory fees have risen astronomically for some advisers, prompting a handful to raise their charges. Is it time clients were made aware of this 'hidden' cost, and how might this be achieved? We asked three IFAs...
An adviser is finding himself cut out of the group personal pension process by providers no longer forced to share the proceeds from the business. Is he right to cry foul? Professional Adviser put his concerns up for scrutiny...
Closed book consolidator Phoenix Group has appointed a new chairman to succeed former Financial Services Authority chairman Sir Howard Davies.
Professional Adviser's Armchair Critic Brendan Llewellyn wonders whether, against all common consensus, the government should look back to move forward if it wants a nation of financially secure citizens...
A financial adviser accused of lifting clients' details from his employer's database before joining another firm is set to face a retrial next year after a verdict failed to be reached in the original case.
Provider Aegon has been accused of poaching dozens of an adviser's clients but the Financial Conduct Authority (FCA) said the provider has broken no rules despite complaints from retirees.
The Financial Ombudsman Service (FOS) has warned it will demand compensation awards from businesses for non-financial errors if they are deemed to have failed vulnerable clients by "rigidly applying rules".
Saving levels could fall significantly if the government implements a tax change to pensions which would see them treated like ISAs, the chief executive of provider Royal London has warned.
Here is our weekly heads-up on the stories that may have caught your clients' attention over the weekend...
The Financial Ombudsman Service (FOS) has upheld a complaint against Sesame about unsuitable annuity advice, but refused to side with the complainant about the redress due.
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