Consumer Panel chair launches scathing attack on firms' TCF duty

        Professional Adviser | 20 Aug 2014 | 13:24

        The chair of the Financial Services Consumer Panel (FSCP) has offered harsh criticism of firms' efforts to improve how they deal with clients, saying she doesn't believe most have embraced the idea of treating customers fairly.


        Aegon distances itself from executive's 'view' on advisers

        Product provider Aegon has distanced itself from a view attributed to its head of marketing that advisers have been "disintermediated" and that its future lies in direct relationships with consumers.

        Professional Adviser | 19 Aug 2014 | 09:56

        HSBC advisers took 15% commission for SIPP set ups

        The scale of commissions taken by HSBC bank advisers for one-off pension transfer work has been revealed in a judgement delivered by the Financial Ombudsman Service (FOS).

        Professional Adviser | 19 Aug 2014 | 07:56

    Other Regulation articles


      Sheriar Bradbury: Why aren't IFAs heard?

      The advice profession needs a strong, unified voice in order to get a 'seat at the top table' of financial services, writes adviser Sheriar Bradbury...

      Professional Adviser | 15 Aug 2014 | 11:25
      Samsung's Galaxy S4 Times Square billboard

      Ex-FSA lawyer warns of regulator's 'unachievable' product promotion rules

      A lawyer who spent six years in the financial regulator's enforcement team has expressed doubts over his former employer's product promotions rules.

      Professional Adviser | 15 Aug 2014 | 08:27

      You can’t put the (social media) genie back in the bottle

      The FCA’s attempts to regulate social media and financial services are mildly confusing and more than a little impractical, writes Derek Bradley

      Professional Adviser | 14 Aug 2014 | 14:39

      Keydata claims another adviser as 28 firms declared in default

      Another Keydata adviser has been declared in default by the Financial Services Compensation scheme (FSCS), as it published a new list of 28 advice firms unable to meet claims against them.

      Professional Adviser | 14 Aug 2014 | 12:09
      Alan Lakey

      Alan Lakey becomes agony aunt Dr FOSgood

      Highclere Financial Services senior partner Alan Lakey and adviser community website Panacea Adviser have teamed up to launch a helpline for advisers tackling Financial Ombudsman Service (FOS) related issues.

      Professional Adviser | 14 Aug 2014 | 12:03

      FCA warns firms on 'self-defeating' transactions

      The Financial Conduct Authority (FCA) is reminding advisory businesses to beware "self-defeating transactions" when totting up the total charges clients are being asked to pay.

      Professional Adviser | 14 Aug 2014 | 09:40

      Consumer confidence in financial services ‘remains low post-RDR’ - adviser poll

      Almost half of advisers (47%) do not think consumer confidence in financial services has risen since the introduction of the Retail Distribution Review (RDR), according to Cofunds research.

      Professional Adviser | 13 Aug 2014 | 11:14

      FCA uncovers widespread financial promotions failings

      The Financial Conduct Authority (FCA) has said firms must do more to ensure advertisements do not mislead consumers after it found 227 cases of non-compliant promotions in the consumer credit sector.

      Professional Adviser | 13 Aug 2014 | 10:34

      FCA warns consumers on IFA clone

      The Financial Conduct Authority (FCA) has warned of a fraudster contacting consumers pretending to be an authorised IFA.

      Professional Adviser | 13 Aug 2014 | 07:35

      Legal & General to quit ABI membership

      Legal & General (L&G), the country's biggest pension fund manager, has confirmed the end of its Association of British Insurers (ABI) membership.

      Professional Adviser | 13 Aug 2014 | 07:30
      Arrow Chart

      Investors should resist interest rate 'doom-mongering' - adviser

      Investors should respond to the looming rise in interest rates with "equanimity" and carry on as usual, international investment strategist at advice firm deVere Group, Tom Elliott, has suggested.

      Professional Adviser | 12 Aug 2014 | 08:14
      Map and Clipboard

      Adviser noticeboard (11-15 Aug)

      Our weekly heads-up on events, jobs and hires, plus some other bits and bobs for professional financial advisers...

      Professional Adviser | 11 Aug 2014 | 15:00

      Nearly half of firms get 50% or more income from fees - FundsNetwork

      Nearly half of advisers already have the majority of their recurring revenue coming from fees, according to a FundsNetwork survey, with less than two years to go until the April 2016 deadline where all on-platform assets need to be moved to clean share classes which do not pay trail commission.

      Professional Adviser | 11 Aug 2014 | 12:20
      Maggie Craig

      Ex-ABI director steps up to interim head of FCA department

      Former director of the Association of British Insurers (ABI) Maggie Craig has been appointed as the Financial Conduct Authority's (FCA) interim head of savings, investments and distribution.

      Professional Adviser | 11 Aug 2014 | 11:41

      Secret email shows Lloyds still pressures staff over sales despite £28m fine for mis-selling

      Lloyds is continuing to pressurise staff to mis-sell credit cards, loans and insurance, a leaked email has revealed - just months after the bank was fined £28m for promoting a ruthless sales culture.

      Professional Adviser | 11 Aug 2014 | 07:52

      Creative destruction: The entrepreneur's secret weapon

      Nick Lee, head of strategic partnerships at Axa Wealth, on the success in store for those advisory firms that can consistently innovate beyond the requirements of regulation...

      Professional Adviser | 08 Aug 2014 | 11:07
      David Thomson

      Regulation round-up: Disclosure, simplified advice and payday lending

      In his latest monthly instalment, the CII's David Thomson provides an update on the key regulatory events of the past few weeks...

      Professional Adviser | 08 Aug 2014 | 07:16


Job of the week


    Do we need a rethink on the word retirement?