The chair of the Financial Services Consumer Panel (FSCP) has offered harsh criticism of firms' efforts to improve how they deal with clients, saying she doesn't believe most have embraced the idea of treating customers fairly.
Product provider Aegon has distanced itself from a view attributed to its head of marketing that advisers have been "disintermediated" and that its future lies in direct relationships with consumers.
The scale of commissions taken by HSBC bank advisers for one-off pension transfer work has been revealed in a judgement delivered by the Financial Ombudsman Service (FOS).
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A lawyer who spent six years in the financial regulator's enforcement team has expressed doubts over his former employer's product promotions rules.
The FCA’s attempts to regulate social media and financial services are mildly confusing and more than a little impractical, writes Derek Bradley
Another Keydata adviser has been declared in default by the Financial Services Compensation scheme (FSCS), as it published a new list of 28 advice firms unable to meet claims against them.
Almost half of advisers (47%) do not think consumer confidence in financial services has risen since the introduction of the Retail Distribution Review (RDR), according to Cofunds research.
The Financial Conduct Authority (FCA) has said firms must do more to ensure advertisements do not mislead consumers after it found 227 cases of non-compliant promotions in the consumer credit sector.
Investors should respond to the looming rise in interest rates with "equanimity" and carry on as usual, international investment strategist at advice firm deVere Group, Tom Elliott, has suggested.
Nearly half of advisers already have the majority of their recurring revenue coming from fees, according to a FundsNetwork survey, with less than two years to go until the April 2016 deadline where all on-platform assets need to be moved to clean share classes which do not pay trail commission.
Former director of the Association of British Insurers (ABI) Maggie Craig has been appointed as the Financial Conduct Authority's (FCA) interim head of savings, investments and distribution.
Lloyds is continuing to pressurise staff to mis-sell credit cards, loans and insurance, a leaked email has revealed - just months after the bank was fined £28m for promoting a ruthless sales culture.
Nick Lee, head of strategic partnerships at Axa Wealth, on the success in store for those advisory firms that can consistently innovate beyond the requirements of regulation...
In his latest monthly instalment, the CII's David Thomson provides an update on the key regulatory events of the past few weeks...
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